Big Data analytics

Business analytics is revealing details about customers that were never learned before. WHY IT’S IMPORTANT Customer data uncovers opportunities to identify pain points, upsell and cross-sell. Every dollar invested in business analytics delivers a $13 ROI.11 In fact,... read more

Multiple Modes to Search for and Find Content

A modern content platform supports the wide range of information retrieval techniques that are appropriate for various situations. • Full-text retrieval is based on predefined words and phrases and/ or interpretations about the meaning of particular queries, using... read more

The digital content explosion

Whether your target audience relies on smartphones, tablets, or PCs, omnichannel delivery capabilities are a key requirement for a modern WCM platform. You must be able to easily deliver information that your customers, partners, and employees find relevant—via their... read more